Telemarketing Vs Call Center
Outbound Services:
- Appointment Setting
- Generate /Qualify Leads
- Market Research
- Phone Sales
- Seminar Registration
- Database Updating
- Surveys
- Up-selling/Cross-selling
Inbound Services:
- Customer Service
- Sales Orders
- Technical Support
- Generate / Qualify Leads
- Live Chat
- Application Processing
- Email Support
- Answering Services
Telemarketing is a highly effective and proactive marketing tool. A telemarketing or call center agency will train, supervise and monitor the performance of the agents assigned to your project, this ensures your business is being well represented and is making a positive impression upon your prospects.